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How Do I Review and Leave Feedback in a BugHerd Link?

A quick guide to submitting project feedback and comments through BugHerd.

 

What Is BugHerd?

BugHerd is a visual feedback tool that lets you comment directly on a live preview of your project. Instead of describing changes over email, you click on the exact spot on the page and tell us what you'd like updated — whether that's a text edit, an image swap, or a general comment about the design.

Opening Your BugHerd Link

Simply click the link to open the preview of your project.

You'll see a small BugHerd icon in the bottom-right corner of the page. This is your feedback menu — click it any time you want to leave a comment.

Note: If this is the first time you're using the link, you may be asked to install the free BugHerd browser extension for Chrome. This only takes a moment and is a one-time step — once installed, you won't need to do it again.

Leaving Your First Comment

  1. Click the BugHerd icon in the bottom-right corner.
  2. Click on the '+' to Add Feedback
  3. Click anywhere on the page where you'd like to leave feedback — for example, directly on a logo, image, or block of text.
  4. You'll be asked to enter your name and email the first time you comment, so we know who left the feedback.
  5. Type your comment in the box that appears (for example, "Please update this logo").
  6. Click create task, and that's it! Your comment is now on our end for review.

The very first time you leave feedback, BugHerd will walk you through a short guided tour so you can see exactly how it works — no need to memorize anything in advance.

Types of Feedback You Can Leave

BugHerd gives you a few different ways to share what you're thinking:

  • Point-and-click comments: Click directly on any element (image, text, button) and describe the change you'd like.
  • Text edit suggestions: Highlight text on the page and suggest a specific rewording.
  • General page feedback: Have an overall comment that isn't tied to one specific spot (like "I'm not loving the color scheme")? You can leave that as a page-level comment instead of pinning it to one element.
  • Screen recordings: Prefer to talk it through? You can record your screen and voice directly within BugHerd to explain an issue or request — great for anything that's easier to show than describe.

What Happens After You Submit Feedback

Once you submit a comment, it's automatically sent to our team for review. There's nothing further you need to do — we'll review your feedback, get to work on the requested changes, and follow up if we have any questions or need more information from you.

A Few Tips

  • You can leave as many comments as you'd like on a single page — there's no limit.
  • If you don't have the BugHerd Chrome extension installed, you may be prompted to add it before your first comment. It's free and only takes a minute.
  • Feedback left through BugHerd goes straight to our team, so there's no need to also send a follow-up email — though you're always welcome to reach out!

Need a Visual Walkthrough?

For a quick video overview of how to leave feedback in BugHerd, check out BugHerd's own tutorial videos here: