Is your AI call tracking software's language model built on OpenAI?

We appreciate your interest in the technology behind our AI call tracking system. While we don't disclose the exact details of the underlying models, we can tell you that our AI is specifically designed to analyze patient calls with a focus on key insights relevant to dental practices. It can accurately identify whether the caller is a new or existing patient, detect the treatments discussed, assess the value of the appointment, and determine whether the appointment was scheduled or unscheduled. This powerful analysis helps you streamline your practice’s operations, improve patient engagement, and ensure no opportunities are missed. Our primary goal is to provide actionable insights that enhance both patient care and office efficiency.